Report Something

Report a problem:

To report a problem, please use one of the methods below. If using either email or instant message, please include a brief description in the subject line. please also try to supply as much information as possible within the message body.

If you are letting us know that a machine is out of order and are having trouble buying a ticket, then please click here to avoid receiving a PCN (parking charge.)

Please note:

An out of order Pay and Display machine does not mean free parking; if an alternative machine is not available please call us, or check with the parking warden before leaving your vehicle unattended to avoid receiving a parking charge notice.

Office hours:

Monday to Friday, 9:30 am - 2:00pm.

Please note:

To launch, or contact us regarding an appeal, please use the support section of this site, as appeals can not be dealt with from here or over the phone; however, our office team will be more than happy to help you with anything else.

Contact details:

  By Letter: Key Parking Solutions Ltd, MWB Business Exchange Birmingham, 43 Temple Row, Birmingham, B2 5LS


  Telephone: 08456 436271

  Instant message: Please click here to send an instant message to our team.

Thank you for contacting us; your feedback is greatly appreciated.