KPSWEB

PRIVACY POLICY

WHO WE ARE AND HOW TO CONTACT US

For the purpose of the Data Protection Laws, the data controller is Key Parking Solutions Limited, registered company number 9345774. If you want more information about our privacy policy or information regarding data protection, you should contact us using the details provided below:

         FAO: Data Protection Officer
         Key Parking Solutions Limited
         MWB Birmingham
         43 Temple Row
         Birmingham
         B2 5LS
         You can listen to our privacy policy on:  0330 838 0273
         You can email us at:  dataprotection@keyparkingsolutions.com
         You can ask to speak to our Data Protection Officer on: 0845 643 6271

THE DATA WE COLLECT ABOUT YOU

Key Parking Solutions Ltd (hereafter referred to as "the operator") are committed to protecting personal data and complying with relevant legislation. It is recognised that the operator is a data controller as described under relevant legislation (the Data Protection Act 1998 and the General Data Protection Regulations 2018) and therefore processes and stores personal data in relation to the enforcement of Parking Charge Notices.

Entry into the car park may result in your personal data being obtained, retained and processed. The data processed may be inclusive of (but not limited to) the vehicle registration mark, time, movements of the vehicle and address of the keeper and/or driver of the vehicle, photographs of you and your vehicle and any other data that may be relevant to a dispute over the use of the car park.

Personal data may be provided willingly and freely by the data subject through the representations procedure. This includes names and addresses, but may include sensitive personal data such as health information for appeals based in mitigation. Data is retained, again, for the legitimate interests of the operator and the operator's clients.

The purposes for which the data is processed is as follows:

Our lawful basis for processing data is:

We may also share your data with:

THIRD PARTIES

We will keep your information within the "organisation" except where disclosure is required or permitted by law or when we use third party service providers (data processors) to supply and support our services to you. We have contracts in place with our data processors. This means that they cannot do anything with your personal data unless we have instructed them to do so. They will not share your personal data with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

YOUR RIGHTS

As a data subject, you have the right to request all personal data held regarding yourself and your vehicle through a Subject Access Request. This request must be made in writing either to the operator's postal address or via email directly to the Data Protection Officer. A Subject Access Request will be fulfilled upon receipt of proof of identity. The fulfilled request will be sent by Royal Mail first class post to the provided address and completed within one month of receipt.

Please note that Subject Access Requests are free of charge, except if the request is manifestly unfounded or excessive, particularly if repetitive. The operator may refuse to comply with the request or charge a reasonable administration fee of £10.00.

Please also contact us (either by post or email), with proof of identification and any relevant information such as reference numbers, if you:

Please note that you have the right to request the above; however, we reserve the right to deny or object to the request; if this is the case, we will inform you of our decision and the reasons behind it within 30 days of receiving the request.

If you feel that your data has been processed unfairly or unlawfully, you may complain to the Information Commissioners Office (ICO) at www.ico.org.uk

For further information on your rights as a data subject, please refer to the ICO (website as above) and the text of the General Data Protection Regulations 2018.